I. Introduction
Cancelling an Audible subscription can be a frustrating and complicated process for some. Whether you have found the service wanting and would like to explore other options or you are experiencing financial constraints, the desire to cancel an Audible subscription is quite reasonable.
This article was written with you in mind if you are struggling with how to cancel an Audible subscription. The article offers practical step-by-step instructions, video tutorials, frequently asked questions, discussion of alternative choices, recommendations on how to connect with customer service, and much more. Let us help you navigate this process smoothly.
II. Step-by-Step Guide to Cancelling an Audible Subscription
Before getting definite steps, it should be noted that an Audible subscription can only be cancelled on a desktop or laptop. Cancelling a subscription through your Audible app is not possible at the moment. Also, it is mandatory to log in with your Audible account details before proceeding. Below are the step-by-step instructions to follow.
Step 1: Log in to your Audible Account
The primary step to cancel an Audible subscription is to log in to your account. Head over to the Audible website, sign in, and land on your Audible home page.
Tip: Ensure you log in with the email address and password associated with your Audible account.
Step 2: Click Your Account Option
On the Audible homepage, hover your profile picture, and then click on the “Account Details” option.
Tip: You should land on your Profile page immediately you click the Account Details option.
Step 3: Tap on “Cancel Membership”
Scroll down your Profile page until you locate the “Cancel Membership” option. Click it, and a pop-up message requesting feedback on why you want to end your subscription will appear. Select the most suitable option that answers the reason why you want to cancel your membership. If you have a different reason not listed, pick the “Other” option, and provide more information.
Step 4: Confirm the Cancellation Process
When you confirm that you are sure you still want to cancel your membership, cross-check your account benefits and balance with subscription credits if any. Then, click on the “Finish Canceling” button to complete the process. You should receive an email confirming the cancelation of your Audible subscription.
Note: If your subscription status is “Paused,” you won’t see the “Cancel Membership” option on the Account Details page. Contact customer service instead.
If you find difficulty in completing the above process, do not be discouraged. Scroll to Customer Service in Section VII for more assistance.
III. Short Video Tutorial
Still having difficulty following the above process? This short video tutorial will provide a clearer step-by-step guide on how to cancel an Audible subscription visually.
Whether you’re a visual learner, or you prefer voice-guided tutorials, this quick guide is the go-to for you. It details the steps we covered in the above section, but this time with added visual aids to help illustrate every stage.
Tip: The tutorial uses a desktop version of the Audible website to demonstrate each step involved. The process might differ slightly, but the techniques are mostly similar.
IV. FAQ Style
Q: Can I cancel my Audible subscription at any time?
A: Yes! You can cancel your subscription at any time. Note that canceling your subscription doesn’t affect previously purchased audiobooks; you can still listen to them even after canceling.
Q: What happens to my credits if I cancel my subscription?
A: If you cancel your subscription, any unused credits will be lost, so ensure you utilize your credits before canceling.
Q: Does Audible offer refunds?
A: Yes! You can request a refund if a book you purchase is faulty. However, refunds are only available within a fortnight of purchase.
Q: Can I pause my subscription instead of canceling?
A: Yes, you can pause your subscription for up to three months in a year. However, this offer may vary depending on your subscription type.
V. Reasons to Cancel
Several reasons may exist as to why one would want to cancel an Audible subscription. The following are a few examples:
1. Financial Constraints
Perhaps you are experiencing financial constraints that make it difficult to maintain the subscription. If that’s the case, then canceling is probably the best option until your financial situation changes.
2. Inactivity or Disinterest
If you find that you are not utilizing the service and losing interest in listening to audio books in general, then the subscription may not be worth it. In such cases, canceling the subscription is an excellent alternative.
3. Need for a Change
You may want to switch to another audio book subscription service. While Audible has several benefits, other choices may prove to be better. This decision depends on what you are looking for.
No matter your reason, if you decide to cancel an Audible subscription, you must always ensure you cover all bases before hitting the ‘Finish Canceling’ button.
VI. Alternatives
Several Audio book subscription services offer different options, and you may find one that matches your preferences better than Audible. Here are just a few:
1. Scribd – Scribd is a monthly subscription service that offers access to a vast selection of books, audiobooks, and magazines for a flat monthly fee
2. Chirp – Chirp is a new platform that lets you purchase discounted audiobooks without hidden charges or credits.
3. Libby by Overdrive – The library-exclusive app offers audio books and e-books for free, and if a book is unavailable, you can place it on hold.
Of course, there are other alternatives beyond the ones mentioned above.
VII. Customer Service
Tip: If you found the process challenging and would instead seek help from customer service, you can do the following.
Step 1: Call Audible Support
The telephone number for their support team is 0333-016-7470. The line is available Monday through Saturday, from 8 AM to 7 PM. If you are a US or Canada user, reach customer support through +1-888-283-5051.
Step 2: Reach out through Social Media
If calling customer service is not your thing, You can reach out to Audible’s social media handles, including Twitter and Facebook, for assistance.
VIII. Conclusion
Indeed, cancelling an Audible subscription can be difficult at first. However, with the above step-by-step guide, FAQ style discussion, and alternative options, it should be much easier to cancel a subscription now.
Remember, always consider your options and requirements before making any changes to your subscription. The customer service team is always willing to help, so do not hesitate to reach out to them when needed.