Introduction
Audible is Amazon’s audiobook service that offers access to hundreds of thousands of titles to millions of subscribers worldwide. With a subscription, users can purchase audiobooks, podcasts, and other audio entertainment content, but sometimes, for various reasons, a user may need to cancel their account. In this article, we will provide a complete guide on how to cancel your Audible account, going through all the necessary steps and addressing common problems users might encounter along the way.
Step-by-Step Guide
Cancelling your Audible subscription is a simple process that can take only a few minutes. Here are the step-by-step instructions to cancel Audible from desktop and mobile devices:
- Log in to your Audible account on desktop or mobile.
- Once logged in, click on the “Account Details” option located at the top-right corner of the page.
- On the “Account Details” page, locate the section labeled “Cancel membership” and click on it.
- Confirm your decision to cancel by clicking on “Continue with cancellation.”
- Choose one of the options to explain the reason for the cancellation, and click on “Cancel Membership.”
- You will receive an email confirming the cancellation, and any credits or outstanding purchases on your account will remain accessible.
Video Tutorial
If you prefer a visual guide, you can watch this step-by-step video tutorial that we’ve prepared for you:
Common Issues & Troubleshooting
While cancelling an Audible subscription is a straightforward process, there might be some issues that users encounter during the process, such as:
- Credits and Membership Plans: Make sure to use any accumulated credits or membership plans before cancelling your subscription.
- Long Wait Time: If you call the customer service team to cancel your Audible account, you may face a long wait time. You can also skip the wait and use Audible’s online cancellation process
- Refunds: Audible does not issue refunds on prepaid credits, so if you have prepaid your membership, it is best to use any accumulated credit before cancelling your account.
Pros and Cons of Audible
Before cancelling your Audible subscription, it is essential to understand the pros and cons of using the service. Here are some of the most important:
Pros
- Access to a vast library of audiobooks and other audio entertainment content
- Ability to download and listen to content offline
- Integration with Amazon products like the Kindle app and Amazon Echo devices
Cons
- Expensive pricing for some content and packages
- Subscription plans may not fit everyone’s needs and can lead to lots of unused credits and built-up membership charges
- Content library may not include all your desired books or titles, resulting in disappointment.
Alternatives to Audible
Although Audible is a widely popular choice for accessing audiobooks, there are several other alternatives that you can explore. Here are some of the best alternatives to Audible:
- Libby: a free app with access to a massive audiobook collection using your library card
- Scribd: a subscription-based platform that gives its members access to ebooks, audiobooks, magazines, and more
- Google Play Books: a vast collection of eBooks, along with audiobooks, available to purchase separately for offline consumption
FAQ
Here are some of the most frequently asked questions and quick answers related to canceling an Audible subscription.
- Can I get a refund? Audible does not offer refunds on prepaid credits, so users should use any accumulated credits before cancelling their subscription.
- Will I lose my books and credits if I cancel? Any credits and purchased titles will still be available after cancelling the account.
- Can I still listen to my books after cancelling? Yes, you can still access and listen to your purchased titles after cancelling your membership.
Customer Service Contact Info
For any questions or issues related to your Audible subscription, you can get in touch with the customer service team. You can find all contact information for Audible by visiting their website.
Conclusion
Whether it’s for financial, practical, or personal reasons, sometimes cancelling an Audible subscription is necessary. In this article, we’ve taken a deep dive into how to cancel Audible, as well as provided helpful tips and alternative audiobook service options for our readers. We hope this article makes the process smoother and more straightforward for anyone thinking about ending their Audible membership.